Happtique CEO Ben Chodor was recently asked to write a guest blog post for The Health Care Blog on app prescribing. The post, titled App Prescribing: The Future of Patient-Centered Care, addresses some of the concerns surrounding app prescribing and Happtique's efforts to bring credibility to the space:
"Dr. Leslie Kernisan recently wrote a great piece about app prescribing, asking, “Should I be prescribing apps, and if so, which ones?” Since Happtique is all about integrating apps into clinical practice, I jumped at the chance to add to this important discussion.
Dr. Kernisan is right to be concerned and somewhat skeptical about app prescribing. More than 40,000 health apps exist across multiple platforms. And unlike other aspects of the heavily-regulated healthcare marketplace, there is little to no barrier to entry into the health app market—so basically anyone with an idea and some programming skills can build a mobile health app. The easy entry into the app market offers incredible opportunity for healthcare innovation; however, the open market comes with certain serious concerns, namely, “how credible are the apps I am (or my patients are) using?”
Continue reading the full blog post here.
**UPDATE** - In case you missed this morning's hearing on "Health Information Technologies: Harnessing Wireless Innovation," you can read Happtique CEO Ben Chodor's testimony HERE. You can also view the video below.
On Tuesday, March 19 at 10:30 AM ET, the Committee on Energy and Commerce's Subcommittee on Communications and Technology will hold a hearing on "Health Information Technologies: Harnessing Wireless Innovation." Read the full memorandum HERE.
The Committee will hear from a number of important leaders in the mHealth industry, including Happtique's very own CEO Ben Chodor!
Other speakers include: Dr. George Ford, Chief Economist for the Phoenix Center for Advance Legal and Economic Public Policy Studies; Robert Jarrin, Senior Director of Government Affairs at Qualcomm; Jonathan Spalter, Chairman at Mobile Future; Bradley Merrill Thompson of the mHealth Regulatory Coalition; T. Forcht Dagi, MD, MPH, DmedSc, Partner at HLM Venture Partners.
GigaOM's Ki Mae Huessner released an article today announcing Happtique's release of the final standards for the Health App Certification Program:
With an estimated 40,000 mobile health apps (PDF) available for doctors, consumers and others in healthcare, it can be hard to separate quality apps from, well, crap. A November report from the New England Center for Investigative Reporting highlighted the number of apps that over promise and under deliver. And while more doctors are using apps to monitor patients or check information, there are still valid concerns about reliability, privacy and security.
To help give hospitals and health care providers more clarity around the good, bad and ugly in mobile health apps, New York-based Happtique has been working on a certification program for mobile apps and on Wednesday plans to release its final set of standards.
“One of the things I hear all the time when I’m dealing with providers and institutions is ‘hey, there are so many apps out there, how do we know which ones have just even been looked at by clinicians? … Or within [a category] ‘how do we decide which ones that we’ll use or recommend to patients?’,” said Ben Chodor, CEO of Happtique. “They just need somewhere to turn where at least these apps have been peer-reviewed and scanned so we know that they’re safe.”
In the past year, Happtique has enlisted experts and patient advocates to serve on its standards committee, and it’s met with hospital and medical associations and government agencies to hear their feedback. Last July, it released a draft of its standards to give developers, care providers and other health care professionals the opportunity to comment.
The final standards released Wednesday cover not only technical performance, including operability, privacy and security, but content standards. For example, they encompass issues like the credibility of an app’s information and sources, the fairness of its description and claims, compliance with rules and regulations and advertising disclosures.
Chodor said they’re intended to give health care providers and consumers a Good Housekeeping-like “seal of approval” to look for, as well as provide app developers a set of guidelines to build to and a way to show customers their value.
The Food and Drug Administration is still expected to hand down its own guidelines — and Happtique says its standards will shift to follow federal regulations. But the FDA will only cover some mobile apps, leaving others in a gray area still helped by an industry standard, Chodor said, adding that Happtique could also be a feeder to the FDA.
Still, even though mobile health could certainly be helped by standards, some argue that Happtique’s plan is unfolding a little too early because there aren’t enough good apps worth filtering out. And, in the vast and quickly growing world of mobile health, Happtique will have to establish itself as a trusted, known name. But its pedigree and partnerships will likely serve it well — not only did it grow out of the hospital community (it was incubated in the venture arm of the Greater New York Hospital Association), it’s signed on impressive partners, including Mount Sinai Hospital, the NYU School of Medicine and Beth Israel Medical Center.
While Happtique’s final guidelines will be released Wednesday, it won’t start taking submissions from developers until this spring. At that time, app developers interested in certification will pay $2,500 to $3,000 and then it will go to third-party partners for review. The Association of American Medical Colleges and theCommission on Graduates for Foreign Nursing Schools (CGFNS), a credentialing authority for healthcare professionals, will review the content and Intertek will scan for technical performance."
We're very excited about the release of the standards and encourage you to visit the app certification page to learn more.
With Valentine's Day right around the corner, millions of Americans are planning romantic activities, buying heart-shaped boxes filled with chocolates, and filling out cards professing love and devotion. For those who celebrate, the holiday provides a chance to warm the hearts of the ones we love.
But what about our own hearts? Not the little pastel-colored candy hearts that bear messages like "Be Mine" and "Kiss Me" - we're talking about the heart that beats faster when your loved one is near. There's no better gift you can give to yourself (or your loved one, for that matter) than a healthy heart for this Valentine's Day and those to come.
Having a healthy heart no longer means just eating right and exercising coupled with a yearly checkup at the doctor's office. With the advent of mobile technology and connected devices, it's something that you can monitor and track on a daily basis.
We surveyed top cardiologists all over the country and asked them to give some healthy heart advice along with a recommendation of their favorite healthy heart apps. Here's what they had to say:
Samir Damani, MD, PharmD, FACC
Cardiology, Genomic, & Wireless Medicine
Founder & CEO, MD Revolution, Inc.
Follow Dr. Damani on Twitter
Healthy Heart Advice: "Heart and lung capacity measured by maximum VO2 (oxygen consumption during maximal exercise) testing is a measure of fitness that is 10 times more predictive of death than serum cholesterol. Hence using heart rate monitors to maximize efficiency and precision of workouts is critical to improving longevity and mitigating the effects of chronic diseases including diabetes, heart disease, and diabetes," says Dr. Damani.
Healthy Heart App: Dr. Damani likes the healthy heart app Digifit. "Digifit, which allows for customized programming of heart zones and real time tracking of heart rate provides the greatest platform for real time feedback to our patients on whether they are truly reaching appropriate heart rates during exercise."
Farris K. Timimi, MD
Medical Director, Mayo Clinic Center for Social Media
Follow Dr. Timimi on Twitter
Healthy Heart Advice: Dr. Timimi says, "Lower heart attack risk? Move 10 minutes/day, make it brisk - sleep 8 hrs as a nightly recipe - 5 servings/day of fruit/veggies."
Healthy Heart App: Dr. Timimi recommends "MyFitnessPal. Free, easy to use, great database, integrates with Withings Wi-Fi Body Scale and FitBit."
David Lee Scher, MD
Board Certified in Cardiology and Cardiac Electrophysiology
Clinical Associate Professor of Medicine at The Pennsylvania State University College of Medicine
Follow Dr. Scher on Twitter
Healthy Heart Advice: Dr. Scher's advice is short and sweet: "Take the stairs."
Healthy Heart App: Dr. Scher's "favorite app is Heart Connect: an app which connects to a community of cardiac patients."
Jack Lewin, MD
Founder and Principal, Lewin & Associates, LLC (former CEO American College of Cardiology)
Healthy Heart Advice: Dr. Lewin says "don't let stress get to you - in my experience a positive attitude is more powerful than even exercise and diet for heart health."
Healthy Heart App: "The HeartWise Blood Pressure Tracker is my favorite app. Why? Because 50% of people with high BP are not in control - this is an easy way to track BP," says Dr. Lewin.
Celebrating Healthy Hearts for Valentine's Day on mHealth Zone Live!
At Happtique, we're celebrating Healthy Hearts on Thursday, February 14 at 12pm ET (9am PT) with our mHealth Zone Live Radio Show. Don't miss the chance to to hear hosts Ben and Corey in a conversation about how mobile solutions can help improve heart health. Featuring special guests: Dr. Samir Damani, PharmD, FACC, CEO of MD Revolution, Mellanie True Hills, CEO of StopAfib.org and author of A Woman's Guide to Saving Her Own Life, and Dr. Monica Kleinman, Chair of Emergency Cardiovascular Care at the American Heart Association. Give yourself a healthy heart this Valentine's Day!
“Disclaimer: The information and third party products contained herein are intended for informational purposes only. The mention of third party products (e.g., mobile applications) contained herein does not constitute an endorsement or recommendation by Happtique. These third party products are for general information or reference purposes only, and should not replace or be relied upon instead of any medical or other professional advice provided to you by a physician or other health care professional.”
By Sara Seigel, Brand Manager
November 7, 2012
Last week parts of the East Coast were devastated as Hurricane Sandy displaced families, destroyed homes, and wreaked havoc on healthcare facilities. Although I live in lower Manhattan and didn’t have power for almost a week, I consider myself one of the lucky ones. Why? Because I was able to manage my health despite the general state of emergency.
I’ve lived with—and successfully managed—a chronic disease for years. Nonetheless, my health is always in the back of my mind and therefore, the events of last week really got me thinking: How are other chronically ill patients coping? Where do these folks turn during a natural disaster, presuming they don’t need a hospital or emergency medical attention? You might be holding the answer in your hand: mobile health apps.
During emergency situations, patients with chronic—but not urgent—medical needs may not be able to access their healthcare providers as easily. Or, perhaps family members might be especially concerned that these patients aren’t able to manage their health in the absence of daily routine and scheduled appointments.
So what apps can help folks cope? Simply sorting by “apps for patients and consumers” in the Happtique app catalog – I came up with a few essential topics that might pertain to an emergency situation:
Medication Tracker Apps: It’s no secret that medication compliance is a huge issue--studies show 75% of adults do not consistently take prescribed medications. When a significant disruption in daily routine occurs, like a major weather event, those statistics worsen. Medication tracker applications remind users to take their pills and help them keep track of their meds.
Disease Management Apps: Approximately 1 in 10 Americans are living with a chronic disease today. Anyone who has a chronic condition knows that managing your disease on a regular day can be difficult, never mind when you’re in the middle of a natural disaster! Disease management apps help users both track their symptoms and better manage their disease. Other features can include medication reminders and automatic alerts to caregivers and/or providers. If these apps are connected back to healthcare providers, physicians and other clinical staff can help monitor at-risk patients remotely.
Mental Health Apps: Not surprisingly, folks who suffer from mental health issues are at higher-risk for urgent health problems during emergency situations; however, anyone can develop mental health issues following the stress of traumatic incident, such as natural disasters. Depending on your current diagnosis, there are a variety of mental health apps that do everything from screen and check your symptoms, track your mood, and provide tested treatments.
Emergency-Related Apps: Of course anyone can become a victim during a natural disaster and therefore, nothing is more critical than emergency care. Emergency-related apps provide users with critical information utilities and other resources, important transportation info, links to urgent care, and some even allow you to store your personal health information in case your medical files can’t be accessed from your regular healthcare provider. Obviously, apps don’t—and shouldn’t—replace 9-1-1 for actually emergency care, but they certainly can provide access to important, up-to-date information when dealing with a storm and its aftermath.
I think we can all agree that health apps are playing an increasingly significant role in improving people’s health—and empowering patients to manage their own wellbeing. In the aftermath of Hurricane Sandy, these tools seem even more valuable during emergency situations. The storm alone propelled emergency care app Hurricane by the American Red Cross to number 3 in the Apple app store! So, when a storm is headed your way, you might want to add a visit to the app store to your prep list.
And one final thought: For these types of tools to help in an emergency, your smartphone needs power—so make sure you charge your phone early and often!
By Dylan Cicero, Sales Support and Social Media AssociateAugust 1, 2012
Hundreds of mHealth conferences are held each year. Selecting which ones to attend can be confusing, especially when you consider the registration fees, which are often hefty. As I was fortunate enough to attend, I’ve written a review of the 4th
Annual mHealth World Congress that was held in Boston from July 25–27. My rating? Five stars. Here are four practical lessons that I took away from the conference:
1) The FDA is not the enemy
. As stakeholders in the mHealth space, we want our medical apps and devices to serve a legitimate purpose. Right now, the marketplace is taking a Darwinist approach common in most free markets—survival of the fittest or, in this case, the most popular. While that may be fine for sneakers or vacuums, it’s a little more challenging in the medical field. With patient care at stake, we can’t take a wait-and-see approach about the accuracy or legitimacy of apps. And that’s where the FDA comes in, promoting patient safety and doing so without hampering innovation. Consider the number of mobile blood-glucose testing devices and less-known dermatological apps that with a single picture of a skin lesion can pair that image to a database in the cloud and offer a self-diagnosis. An incredible advance—if it works. But if clinicians and patients can’t rely on apps to do what they promise, mHealth will quickly lose credibility with the medical establishment.
2) Healthcare can be fun!
There is some really exciting stuff happening with the “gamification” of health. On one of the summit panels, Jim Burns, Chief Technology Officer at Elbrys Networks, described his image of a future that incorporates gaming into the mHealth space. He envisions a system by which points or currency could be accrued for commendable fitness performance as measured by connected devices. This currency would have purchasing power in traditional mobile gaming applications. For example, if you walked 1,000 steps as measured by any connected mobile device, you might receive 1 point. You could then use those points toward perks in other gaming apps (e.g., 100 points could unlock all levels of Angry Birds). Another speaker on the panel, Dr. Lisa Shieh, Medical Director at Stanford University Medical Center, described the app that Stanford developed regarding sepsis infections. The app, called Septris, invites physicians to read a patient case and accrue points for proper virtual treatment based on clinical standards. During the panel, Dr. Shieh presented data on the heightened knowledge about sepsis experienced by physicians who played the game, and she elaborated on ways that Stanford will further engage physicians through the game–like by creating a hospital leader board that ranks participating hospitals by their Septris scores.
3) Behavioral science is paramount
. One of the standout moments at the conference was when Dr. Victor Strecher took the podium sporting his Nike fuel band and asked, “Why is Nike Fuel so successful?” The answer, of course, is that it is fashionable―it looks cool both with workout clothes or a tuxedo…and it acts as a watch, too. The statement, however simple, was nonetheless an eye-opener. A similar aha moment came when Dr. Naomi Fried, Chief Innovation Officer at Boston Children’s Hospital, described the process used to develop her new Patient Passport app. The app—which helps users track their hospital experience, take notes, and recall names and faces of physicians—first began as a paper passport. Only after the paper version was deemed successful did Fried and her team decide to digitize it. The lesson here? Too often app developers create a product without adequate consumer demand. Dr. John Halamka, Chief Information Officer at Beth Israel Deaconess Medical Center, discussed the influence of behavioral psychology when describing the initiative to secure employees’ personal devices. Admitting that hoping employees would actually follow policy protocol and secure their personal devices was too good to be true, Dr. Halamka initiated a program by which his IT staff personally secured such devices. Though the process wasn’t exactly convenient, it certainly beat the constant fear of a security breach and the expensive recruitment of a forensics team that had been required when a physician’s laptop was stolen.4) There is a new protocol to fund mHealth ventures.
With an ever-growing number of mHealth startups, securing venture capital is becoming increasingly difficult. Firms are forced to find new ways to raise money or are forced to find new ways to prove themselves worthy of capital. Behold crowd-funding. Now, with sites like Kickstarter and Medstartr, firms are able raise significant amounts of capital through public investment. Consider Erik Migicovsky, founder of Pebble Technology, who raised over $10 million from 69,000 backers in 30 days. Admittedly, Migicovsky’s story is unusual. The real strength of crowd-funding lies in the public’s ability to back a firm with a few thousand dollars, offering proof of concept when the start-up makes its VC pitch.
Events like the Boston summit will continue to reveal important trends and clarify erroneous assumptions in this space. With continued collaboration between mHealth professionals, we can look forward to watching the mHealth world blossom and grow.
By Dylan Cicero and Adam Fine, Sales Support and Social Media Associates
June 25, 2012
The 10th International Cloud Expo at the Javits Center in New York City drew over 100 firms spanning a wide array of geographies and all areas of the cloud space. Situated in a corner of the expo floor, Happtique’s booth was eyed by attendees with more than a little curiosity, as if we were the oddball in the cloud community. Indeed, we were. But the relevance of the cloud for Happtique cannot be overstated, especially when you consider the momentum of the mHealth industry.
Two things will likely define the new age of healthcare. The first is the digitization of information. As a provision of the American Recovery and Reinvestment Act of 2009, physicians who haven’t implemented an electronic medical record (EMR) system by 2015 could see their Medicare payments cut. EMRs have the potential to improve the quality of care by, among other things, aiding physician decision-making. Perhaps more importantly, digitized health records allow providers to have access to a standardized set of information, thus enabling providers to communicate more effectively about their patients.
The second defining feature of the new age of healthcare will be enhanced data collection, bringing evidence-based medicine to the next level. As part of the 2010 Affordable Care Act, the Patient-Centered Outcomes Research Institute—a group that funds research to determine the most effective treatment options for patients, caregivers, and clinicians—has already been established. Moreover, EMRs will make consolidated healthcare data available for evaluation by data-analysis teams searching for best practices—a kind of evidence-based medicine on steroids. mHealth, Happtique’s focus, is also at the core of healthcare data consolidation. Consider connected mobile devices like the iBGStar® blood glucose monitor, which enables diabetics to test their blood glucose levels and then digitally store the results, or the Zeo® Sleep Manager™, which monitors and stores patients’ sleep patterns.
mHealth will carry the digitized healthcare revolution even further. Over 15,000 health and fitness applications already exist, with countless more in development. Four out of five physicians currently use mobile devices at work. And it is estimated that 500 million people will be using health apps by 2015. Our mRx™ pilot trials are commencing with the belief that app prescribing will bolster preventative healthcare and foster enhanced connectivity between patients and physicians.
The cloud is one avenue by which this data revolution may occur. The cloud facilitates the collection from mobile devices and secure storage of all this data and will enable the next stage of healthcare.
By Travis Froehlich, AVP, Corporate Communications
April 13, 2012
Last week, Experian Marketing Services, a digital marketing service, released a report that ranked Pinterest as the third most popular social network in the United States, beating out LinkedIn and Google+. While it seems as though Pinterest just came on the scene, the social networking site was actually launched in March 2010. So, why has it been so successful in such a short time? And what is its potential for mHealth?
Let’s take a step back. For those who don’t know, Pinterest is a virtual pinboard. While browsing the Web, you can “pin” images or videos to your virtual pinboard, which may then be repinned by those with common interests. Their mission is “to connect everyone in the world through the ‘things’ they find interesting.” And it seems to be working. Initially finding a niche among hobbyists, Pinterest became a great way to share common interests, such as weddings, travel, fashion, and other types of visual inspiration.
Research shows that Pinterest is attracting a different demographic than the other social networking sites, which might be what is fueling their rapid growth. On February 11, a TechCrunch article, “Where The Ladies At? Pinterest
,” cited Inside Network’s AppData tracking service finding that over 97% of Pinterest’s Facebook fans are women. And clearly Facebook, which initiated an unprecedented $1 billion acquisition of Instagram (the mobile photo sharing app) this week, recognizes the power of photo sharing. Given these statistics, using Pinterest to champion mHealth presents both an opportunity and a challenge.
The opportunity is demographic—reaching affluent women between the ages of 25 and 44. According to a fact sheet
posted by the U.S. Department of Labor, women make approximately 80 percent of healthcare decisions for their families and are more likely to be the caregivers when a family member falls ill. Not only is there a gender opportunity, but a geographic one as well. The Experian report also stated that Pinterest has been more successful than its social competitors in capturing more rural users from the Midwest, Northwest, and Southeast.
The challenge lies in the presentation. To play in this social space, healthcare providers, product manufacturers, and even app developers are going to have to find new ways to make their messaging work visually. Healthcare marketers will need to find the right images and infographics in order to make use of this type of social site, once again forcing the industry to think differently.
Is Pinterest of interest to you? What potential mHealth opportunities can you foresee?
By Drew Hickerson, Director, Business Development
March 30, 2012
Innovation that takes place in a vacuum can cripple the very objective it seeks to address.
Oftentimes, healthcare information technology (HIT) start-ups do an excellent job of devising new solutions that solve problems providers didn't even know they had. However, an innovator’s priorities may not align with those of providers, if innovators lack firsthand day-to-day experience dealing with the challenges of providing care. Their products (although groundbreaking) may not address the most pressing problems in healthcare. That’s why it is critical for HIT start-ups to speak to their target audience—those involved in the treatment of patients—before and during product development, to ensure that they focus on the most pertinent issues.
Although innovations are being developed all the time, they frequently occur behind closed doors. There are a host of reasons why innovators are not sharing ideas. Perhaps the creator: (i) thinks that he/she does not need any guidance from a mentor; (ii) lacks the means and/or access to bounce ideas off the target market; or (iii) believes in first-mover advantage (fears releasing the idea into the public domain before launch).
Regardless, these are not valid excuses for keeping novel ideas away from constructive criticism by industry professionals. Einstein is said to have called compound interest the most powerful force in the universe. HIT start-ups should be mindful of this concept and apply the principle to intellectual equity. As an industry, we should embrace the notion that reinvesting intellectual capital (through feedback, collaboration, and testing), compounded over time, will result in more rapid development and greater outcomes. We need to work together, because it is impossible to tackle the big issues individually.
Many HIT start-ups come to market with grandiose plans of revolutionizing the healthcare system. However, the very problems they seek to address are often multifaceted behemoths, such as readmission reduction, maximizing reimbursements, and increasing reporting efficiency/accuracy. Far too frequently, providers discover that these panaceas need post-hoc modifications, which take a toll on all parties involved. Retrofitting not only results in added costs for the start-up and a delayed release or extended beta test, but it also places a strain on the end users (providers) by requiring them to dedicate their own time and resources to tweak the product in order to implement it.
Providers will not adopt a start-up’s HIT product unless they can seamlessly integrate it into their existing infrastructure and realize a ROI without disrupting workflow. HIT start-ups should do themselves, and providers, a favor by collaborating with stakeholders and seeking input earlier in the development process. This will not only expedite their product’s growth and minimize setbacks, but will also increase their odds of success in achieving meaningful and attainable solutions that fill real voids.
By Travis Froehlich, AVP, Corporate Communications
March 28, 2012
During a recent mHealthZone
broadcast, Happtique CEO Ben Chodor asked his guest Robert McCray, President and CEO of Wireless-Life Sciences Alliance
, who he felt would benefit most from wireless health, the patients or the providers. McCray replied, “The patients will be the beneficiaries. They’re the focus of it.” While I respect and agree with Mr. McCray’s answer to a point, I think the full story is a little more complicated.
McCray went on to compare the mHealth phenomenon to the music, commerce, and media industries, which have all been turned upside-down by the rise of consumer empowerment. But healthcare is far more complex than any other industry. Unlike song downloads, books, cars, or an endless number of other goods, healthcare “products” (i.e., healthcare services) are not commodity items that can be purchased solely on price and consumer preference. Healthcare services are highly personalized and, in all but the simplest situations, cannot actually be purchased without the guidance or involvement of a trained clinician.
To me, patient empowerment is an idea that, if left to grow unfettered, can create huge problems. For example, this past January, amednews.com (a publication of the American Medical Association) posted an article entitled, Cyberchondria: the one diagnosis patients miss
. It states that search engine use has grown from 52% in 2002 to 72% in 2011, and 8 in 10 Americans look for health information online. The result: cyberchondria, which is defined as “an unfounded anxiety concerning one's wellness brought on by visiting health and medical websites.” According to the article, there is educational value in researching medical concerns on reputable websites, especially for chronic conditions. But because of the growing number of sites, some of which are proving to be unreliable, people are being misled into believing that they may have a medical condition that they, in fact, do not have.
Self-diagnosing as a result of online searches can prove harmful to patients and time-consuming to providers. Worse, constant Web-enabled second-guessing of treatments runs the risk of destroying clinician-patient trust. Cyberchondriacs demand tests and procedures for illnesses from which they mistakenly believe they are suffering—some may even be detrimental to their health. As a result, physicians find themselves spending more time explaining procedures and symptoms (or treating their anxiety), rather than evaluating them appropriately.
That’s not to say I don’t believe in the power of mHealth. Articles about how advances in wireless technology are streamlining patient care and cutting provider costs abound. Tablets and smartphones show great promise for increasing patient access and improving the monitoring of elderly patients or those who live in rural areas with limited access to complex medical care.
I think mHealth will deliver numerous benefits for both patients and providers, but providers must lead the way. When we launched Happtique in 2010, one of our driving principles was creating mHealth solutions for healthcare providers designed and executed by healthcare providers. Healthcare is a specialized, complex discipline that requires clinical and medical education, training, and skills that only licensed practitioners can offer. And mHealth is no exception. As providers go wireless, they should bring their patients with them.